Privacy Policy

Last updated: 12/10/2025

1. Introduction

Welcome to [Biztown.co.za] (“the Website”).

We respect your privacy and are committed to protecting your personal information in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, submit a business listing, or interact with us in any way.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

When you interact with the website, we may collect:

• Business Listing Information: Business name, contact details, website URL, address, category, description, and any images or logos you upload.
  
  
• User Account Details (if applicable): Name, email address, password, and contact number.
  
  
• Communication Data: Any messages or enquiries sent through the website or contact forms.
  
  

2.2 Information We Collect Automatically

When you browse or use the website, we may automatically collect:

• Device Information: Your browser type, operating system, and IP address.
  
  
• Usage Data: Pages visited, time spent on pages, and referring websites.
  
  
• Location Data (if you allow it): We may request access to your device’s location to improve your experience (for example, to show nearby listings). You can disable this permission at any time via your browser or device settings.
  
  

2.3 Cookies and Similar Technologies

We use cookies to improve your browsing experience, analyze website usage, and show relevant results. You can manage cookie preferences in your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Display and manage business listings.
  
  
• Facilitate communication between users and businesses.
  
  
• Improve website functionality and user experience.
  
  
• Respond to your queries or support requests.
  
  
• Send important updates about your listing or account (if applicable).
  
  
• Comply with legal and regulatory obligations.
  
  

We do not sell, rent, or trade your personal information to third parties.

4. Sharing Your Information

We may share your information in the following limited cases:

• With service providers who help us operate the website (such as hosting or analytics services).
  
  
• When required by law or legal processes.
  
  
• With your consent or at your request (e.g., when you publish a listing).
  
  

When you publish a business listing, the information you provide (including business contact details) will be publicly visible to website visitors.

5. Data Storage and Security

We use appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.

However, please note that no online system is completely secure, and we cannot guarantee absolute protection of your data.

Your information may be stored on servers located in South Africa or other jurisdictions that comply with data protection laws.

6. Your Rights Under POPIA

You have the right to:

• Request access to the personal information we hold about you.
  
  
• Request correction or deletion of inaccurate, irrelevant, or excessive information.
  
  
• Withdraw consent for processing (where applicable).
  
  
• Lodge a complaint with the Information Regulator (South Africa) if you believe your rights have been infringed.
  
  

You can contact the Information Regulator at:

📧 inforeg@justice.gov.za

🌐 https://www.justice.gov.za/inforeg/

7. Retention of Information

We keep your information only for as long as necessary to:

• Provide our services,
  
  
• Comply with legal obligations, or
  
  
• Resolve disputes.
  
  

If you delete your account or listing, some non-identifiable data may remain in our backups or records for audit or legal purposes.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page, with the updated date indicated at the top.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

📧 info@biztown.co.za

📍 [Your Business Address]