Frequently Asked Questions
For Users
Biztown is a South African business directory that helps you find local services, small businesses, and skilled individuals. Whether you’re looking for a plumber, a mechanic, or a hairdresser, Biztown connects you directly with trusted professionals in your area.
No — you can browse and contact businesses without an account. However, creating a free account allows you to save your favourite listings and leave reviews.
Simply go to the Explore page, allow location access (optional), and browse by category, keyword, or location. You can also search manually by entering your city or suburb.
Yes. Every new listing is reviewed by our team before going live to ensure it meets our content and quality guidelines.
Each listing includes contact details — such as phone number, email, or a direct message form — so you can reach out quickly.
Yes! Once you’ve interacted with a business, you can leave a review on their Biztown listing to share your experience and help others find great local services.
No — browsing, searching, and contacting businesses is completely free for users.
Try searching under a broader category, or contact us at info@biztown.co.za — we’re always adding new businesses and categories.
For Businesses
You can easily create your listing by visiting the Add Your Business page. Fill in your details, upload photos, choose a category, and submit. Once approved, your listing will appear in search results.
Most listings are reviewed and approved within 24–48 hours.
Yes! Log into your Biztown account, go to your dashboard, and select My Listings to make updates anytime.
Add a clear business description, high-quality photos, your location, and relevant keywords or tags. This helps your business appear higher in searches and attract more customers.
Yes. You can create separate listings for each branch or location to improve local search visibility.
We run ongoing marketing campaigns through Google Ads, Facebook, Instagram, and TikTok to drive traffic to the Biztown platform, helping more people discover your business.